Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Returns are accepted for ONLINE STORE CREDIT ONLY.

Sale items and accessories are FINAL SALE.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please send all qualified returns to:

        Two Sisters and A Barn, 5208 I Avenue, Kearney, NE 68847

 

Exchange Instructions

Please place a new order online for the items you wish to purchase. This will ensure your items do not sell out before we have received your return.

Please note that we cannot hold any items while waiting on returns during the shipping process.

Once your return is received, we will issue you a gift code via email to use as you wish on future orders.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

Contact us with any questions- info@twosistersandabarn.com